ACCEPTABLE USAGE POLICY

Acceptable Usage Policy

To make these rules easy to read the terms we (us, our, etc), and you (your, etc.), are used as per our terms and conditions.

Using the Internet requires that certain rules are followed. These rules are not laws (which must also be obeyed), but conventions that have developed throughout the internet to ensure everything runs smoothly. These rules are often informal, and are usually managed by the users themselves (for example, in news groups). However, the Internet only works if the people using it co-operate to use the Internet sensibly.

This Acceptable Use Policy defines the rules, which are applied by us. If these rules are broken, the offending account can be suspended and/or terminated at our sole discretion. In any event whether suspension or termination, no compensation nor refund is given and any amount due for a minimum term contract will still apply. Normally a breach of the rules will involve us contacting you, or stopping access to our mail server until the problem is fixed. If you continue to be a nuisance on the internet we can opt not to renew contract and so terminate your service.

This may seem harsh, but remember you’re that you can choose not to renew your service at any point you like, and you don't have to give us a reason at all.

These rules are part of the terms and conditions.

Cyprus Internet Access Connectivity

Permanently connected customers that provide their own web servers, email servers, or news servers are totally responsible for those servers and their content. You should ensure that you are aware of any laws regarding the material you are providing, including copyright laws. If you are breaking the law we will be obliged to co-operate with the authorities, and may also disconnect your service.

Please also note that the service is a shared service. This is a key part of the pricing model in that the links are shared with other users. You are expected to make responsible use of the service in light of the fact that it is shared with other users and your actions affect others. As such transfer of data well in excess of your fair share for a long period of time will be considered excessive use and we may request you make sensible usage to ensure no adverse affect on our users as a whole. If you do not, we may restrict or disconnect your service.

Abuse

Whilst any applicable laws must be obeyed, we do not restrict what you say or how you use the internet. It is not a breach of our AUP for you to be sent abusing, defamatory or offensive material via email or news - this is a matter between you and the sender. As we do not provide a news service, we do not consider ourselves liable under the Defamation Act for any news postings you make or collect. Our role in such matters is (as much as the law permits) much like the post office, who does not accept liability for an abusive personal letter sent via the post. As a customer you must accept that we are carriers of information with no responsibility for its content whether stored in transit or not. If we are found to be liable for anything you do using the service, you must indemnify us in full. If you are not happy with this arrangement, then please do not take the service.

As such, abuse on the internet is not in itself a reason for suspension of service. However abuse of the internet is unacceptable. Abuse of the internet means anything that could affect the operation of the internet, affect the service we can offer to our customers or affect a large number of internet users. This includes any action that could cause our internet feed to be disconnected or restricted, including breaking the acceptable use policy of our peers or causing any sanctions to be made against us.

We will, wherever possibly, give you reasonable warning of any problems, and a reasonable time to rectify problems before we consider any action (such as suspension of service). In exceptional circumstances this may not be possible.

Other

Any legitimate complaint we receive will be considered and may cause suspension of any account at our sole discretion. When considering a complaint, the effect on the Internet and to our ability to provide services to all our customers is considered. Abuse in this context is abuse of the Internet and not abuse on the internet, so don't bother complaining to us because someone calls you a rude word in email or on a newsgroup (although, feel free to complain to the sender - but this does not usually help). If you have any complaint about any other customer, please email abuse@cypmail.net.